The Kia 10 Step Service Promise 

 

APPOINTMENT 

Your Appointment suits your schedule 

 

CUSTOMER GREETING 

a Friendly welcome awaits you , when entering 

our service area .

 

DIAGNOSIS

We listen to what you have to say and take the time 

to say and discuss the repair options.

 

REPAIR ORDERS

Before starting any service work on your vehicle,we will 

review the repair details with you and ask for a confirmation signature .

 

PRICING

Our pricing polisy are transparent .

 

PERFORMING SERVICE WORK

Your service will be performed in a timely and accurate manner. 

 

MONITORING

We will keep you informed regarding repair progress and changes

in the timing .

 

FINAL INSPECTION

After the service work the repairs en crosschecked and quality controlled

to ensure that all work has been completed .

 

VEHICLE COLLECTION

When you arrive to pick up your car ,we will explain the repair details

and answer any questions you may have .

 

FOLLOW UP 

Dont be suprised if you receive a call from us a view 

days after picking up your vehicle.Yor feedback 

contributes to our commitment to continuous service improvement .